Adaptability

Embrace & drive positive change

Be open-minded, flexible, & responsive

Develop customized solutions

Collaboration

Be humble, selfless, & seek the best solutions

Consider the interests of all stakeholders

Build trust by providing and accepting honest feedback

Proactively share knowledge

Excellence

Create value & efficiency through technology

Challenge conventional wisdom

Pursue continuous improvement

Demonstrate innovation in service delivery

Integrity

Maintain the highest ethical standards

Demonstrate honesty, trust, & respect

Hold yourself and others accountable for actions & results

Leadership

Communicate clear goals & expectations

Be results oriented, & make data-driven decisions

Demonstrate high standards of performance

Take initiative & drive excellence

Professionalism

Demonstrate expertise in service & solution delivery

Commit to continuous learning & personal development

Always act in a courteous & respectful manner

Deliver consistent, reliable results

Stewardship

Invest in the development of our people & our communities

Fulfill fiduciary responsibilities to customers & company

Practice responsible management of resources

Uphold company legacy & founding principles